Shipping & Returns
SHIPPING POLICY
All listed items are in-stock and orders are shipped within 24-48 business hours.
Delivery can take 1-12 business days to arrive depending on the destination and external shipping providers.
​
DOMESTIC SHIPPING (Australia)
Standard: $9.95 (Flat Rate)
Express Post: $15.00 (Flat Rate)
FREE standard shipping on orders over $80.00
INTERNATIONAL SHIPPING
New Zealand: $15.00 (Flat Rate)
USA: $25.00 (Flat Rate)
Canada: $25.00 (Flat Rate)
United Kingdom: $25.00 (Flat Rate)
Rest of World: $25.00 (Flat Rate)
​
All orders shipped via Australia Post with tracking information provided upon dispatch.
RETURN & EXCHANGE POLICY
Refunds are not issued for change of mind. Please ensure you read all product descriptions before making your purchase. If you are unsure of any colours, sizing or styles, or would prefer further information prior to purchase please contact us before placing your order.
​
If an item arrives damaged or faulty, or if you receive the incorrect item, please contact us immediately so that we can resolve the issue as soon as possible. You can use the Contact form or alternatively email hellomadebyalicia@gmail.com
​